Email still dominates as the most utilized form
of electronic communications in the workplace, as it is the most
efficient method for transferring documents and reaching people
around the globe. Employees in organizations transmit and
receive thousands of email messages on a daily basis — emails
are incoming, outgoing and circulated across the enterprise.
Consequently, the large volume of email transmissions creates
several issues, each with either legal or infrastructure
implications for the organization.
Since the Supreme Court ruled that an employee
does not own their email and that it is the property of the
employer, companies want and need to have control over their
organization’s email messages. Managing email is a complex task,
however, and entails having adequate storage space and ensuring
the unimpeded flow of incoming and outgoing messages. With the
never-ending accumulation of emails, organizations often face
the issue of space limitations and how to continually find
storage space for messages and their attachments. Further, the
steady stream of emails can be a drain on server capacity and
performance.
Most importantly, the constant and increasing
transmission of email messages — each likely containing internal
and private information and documents — necessitates
organizations ensure the protection of important corporate data,
compliance with governmental regulations and adequate
preparation in the event of litigation. Doing so requires
thorough record-keeping and the ability to gain quick access to
specific pieces of information.
Clearly, these issues resulting from the ongoing
movement of email messages are all good arguments for why
organizations need to archive their email communications.
While email management systems exist that will
allow organizations to archive emails and attachments, IT
administrators need extensive capabilities that will enable them
to:
• Track emails meeting specific
criteria;