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Mailscape for BlackBerry
Enterprises Server is comprised of two integrated, and
complimentary modules which automate and simplify the repetitive
manual tasks necessary to keep emailing flowing within your
organizations email environment.
I: On look Dashboard for
BES and Exchange Monitoring:
- Exchange Link - Monitors communication
between the BES and Exchange server. Alerts you of
any problems detected based on user-level and server-level
thresholds.
- BES Status - Monitors BES worker threads
and notifies you of potential issues that could inhibit
mail flow to and from devices.
- BES Queue - Monitors the count of pending
messages bound for each device and notifies you
of any problems detected based on user-level thresholds
- Carrier Status - Detects if a user’s
wireless carriers is having problems.
- RIM Link - Monitors the SRP connection
between the BlackBerry Enterprise Server and RIM
network.
- Server Vitals - Monitors the disk space,
services, memory, processor and Windows events.
II: Mailscape also offers the following BES
and Exchange Reporting:
Device Level Reporting
- Device Status
- Email Address
- Carrier
- Device Model
- Device Software Version
- Phone number
- IT Policy Name
- Password Enabled
Server Level Reporting
- Machine Name
- BES Version
- Number of Users
- Total messages forwarded and sent
- Total messages expired, filtered, &
failed
- BlackBerry Log reporting
Mailscape is a unique and innovative systems
management tool that combines all the key elements for Exchange
monitoring, reporting, and administration in one
easy-to-install, intuitive-to-use solution.
When you install Mailscape on your BES, you
gain the ability to monitor your entire messaging environment
with a quick glance at a single screen. In real time. With
automatic notification if any item hits one of your pre-defined
warning or critical thresholds.
Your BlackBerry users rely on you for
anywhere, anytime access to their e-mail. If you BES goes down,
the productivity of the most powerful people in your community
plummets. Mailscape will help to ensure that your CEO never
learns your name. Mailscape improves the level of service you
provide and minimizes downtime.
Mailscape
BES Monitoring and BES Reporting Data Sheet
Click Here to Download Our New BES Monitoring White Paper
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