Friday, November 20, 2009

Mailscape V4.5 Delivers Customizable Reporting and Proactive Monitoring

Mailscape is a complete systems management tool that combines all the key elements for Exchange monitoring, reporting and administration into a single, affordable solution. The highly-anticipated launch of V4.5 delivers customizable reporting that gives administrators complete flexibility in not only how they create reports, but also how they disseminate the information. Traditional reporting products only allow you to email a report, resulting in static data, but with Mailscape V4.5‟s Personalized Dashboards, each key role in your organization can have access to only the reports they need to see via our one-look dashboard that automatically self-generates.

In addition, our proactive monitoring capabilities go beyond traditional tools that only monitor basic components, such as service availability and uptime. Mailscape V4.5 performs regular health checks of all the vital components in your messaging system, such as mail flow, OWA, and BlackBerry, to ensure they are functioning optimally.


"One of the many challenges faced by the reporting industry is developing software that is customizable enough to meet the unique needs every organization has," remarks Curtis Blake, ENow‟s Chief Technology Officer. "The beauty of our solution is that it gives you that customization, yet remains simple enough so that everyone can use it without training."

"The graphical display of data makes it easy enough that the Help Desk can quickly diagnose the cause of a problem and take a more active role in monitoring the system. Plus, the customizable reporting makes it easy to create very complex queries," states Lasse Pettersson, Exchange MVP. "Overall, Mailscape is a very impressive solution, and one that sets itself apart from the competition."

To learn more about MailScape v4.5 come see us at:

http://www.flexnet.com/Exchange_Management_and_Monitoring/Exchange_Management.htm

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Thursday, November 27, 2008

Exchange Email Management and Monitoring made easy.

Mailscape v 4.4 has just been released. Mailscape V4.4 is comprised of three integrated, complementary modules that combine to automate and simplify the repetitive manual tasks necessary to keep the email flowing:

I. One Look Dashboard for Exchange Monitoring
Mailscape’s One Look Dashboard is an intuitive, visual approach to monitoring Exchange.
The One Look Dashboard graphically presents real-time data on all the vital information that directly impacts Exchange uptime. The beauty of our visual display is that it points you towards a solution even as it alerts you to a problem—it does
not leave you adrift to figure out an issue’s cause and its solution.

II. Compass for Load Balancing & Reporting
Mailscape Compass for Load Balancing & Reporting gives you a ‘bird’s eye view’ into your entire Exchange environment.
• Proactively advise senior management of future Exchange storage needs.
• Provide help desk staff with the information they need to improve the level of service to your end users—and at the same time cross-train them to one day become Exchange administrators.
• Plan for and prioritize Exchange maintenance tasks.
• Easily distribute mailboxes across your Exchange databases.
• Quickly and easily view vital information about your users and their mailboxes—Who is
approaching a warning, prohibit send, or locked out state? Who has the largest mailboxes?
How are your mailboxes distributed per OU, per storage group, per database?

III. Access Tracker for Client Monitoring (Coming Soon)
Mailscape’s Access Tracker gives you the ability to determine how your users are accessing
Exchange and whether someone is attempting to gain unauthorized access to a user’s mailbox:
• What versions of Outlook are currently being used?
• Which users are utilizing cache mode?
• Who is logging in via Outlook Web Access?
• Who is accessing selected users’ mailboxes?


For More Information:
http://www.flexnet.com/Exchange_Management_and_Monitoring/Exchange_Management.htm

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