Tuesday, March 10, 2009

MailScape Launches a New Monitoring and Reporting Tool for BlackBerry Enterprise Server(BES).

Mailscape for BlackBerry Enterprise Server is a systems management tool that provides monitoring and reporting capabilities that will help administrators ensure that their users wireless mobile devices stay connected.


Mailscape for BlackBerry Enterprise Server includes features that will help administrators and help desk personnel monitor and prevent outages. Instead of contemplating where the breakdown in the BES communication cycle occurred, they are now able to quickly pin point the root cause of the issue.


“There are many components that are involved in having email successfully delivered to a BlackBerry. Is the issue with a user's device, the wireless carrier or the BES server? Mailscape for BlackBerry Enterprise Server takes the guess work out of the troubleshooting”, said Curtis Blake, Chief Technical Officer of ENow Inc.


All too often, help desk personal are notified by the end user because they do not have the appropriate tools to detect and prevent the problem. Mailscape for BlackBerry will not only help monitor all the vital components of your BlackBerry infrastructure, but also provide insight into your deployment with its rich reporting capabilities.


Mailscape is a unique and innovative systems management tool that automates and streamlines Microsoft Exchange server and BlackBerry Enterprise Server monitoring, reporting, and administration. Mailscape was recently selected the winner in the Exchange Server Administration Add On by MSExchange.org.


Mailscape for BlackBerry Enterprise Server is available through Fleximation Systems Inc. For more information about MailScape and its features, select the url below:



http://www.flexnet.com/besmonitoring/besreporting.htm

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